About Me#
I’m an experienced IT professional with 18years experience in finance & manufacturing. Working as an automation focussed Azure consultant designing and deploying enterprise scale infrastructure as code as well as platform hardening with Sentinel, Policy & Defender XDR adhering to well architected framework.
Key Skills:#
- Sentinel
- Defender XDR
- Policy
- Monitor
- Entra ID
- RBAC
- Entra Domain Services
- Graph/KQL
- Log Management
- Landing Zone
- ExpressRoute
- vWAN
- Firewall
- vNet/Subnet
- NSG/vNet Flow logs
- Private Link
- Entra DS DNS
- Azure DevOps
- PowerShell
- Ansible
- Terraform
- Packer
- Logic Apps/Playbooks
- Python
- Azure
- M365
- Power BI
- vSphere
- Windows XP/7/10
- Windows Server 08/12/16/19
- RedHat
- Ubuntu
Experience:#
Azure Consultant
Quorum
July 2021 - March 2026
- Edinburgh, UK
Quorum a large MSPs and is based in Edinburgh. My role as a consultant in the enterprise consultancy team has me working on engineering and architectural projects in UK banks. My duties include:- Augment Cloud Platform team to manage and develop Azure cloud platform
- Configure and remediate regulatory compliance policy initiatives
- Azure DevOps IaC for infrastructure deployment into vWAN Landing Zones
- Collaborate with projects providing technical and security advice for configuration
- Creation of various Power BI infrastructure reports via Azure Resource Graph & LAW
- Continual and enthusiastic self-development with new certifications and training
- Knowledge share via “Communities of Practice” for growth and learning
- Delivery of full legacy protocol detection PS script for large, multi-domain enterprise estates
- Delivery of large infrastructure upgrades for Express Route, Azure Hub Firewall, WebApps
Wintel SME
IBM UK
September 2017 - July 2021
- Edinburgh, UK
Working as part of the Lloyds Banking Group retail it division as a Wintel SME, my role was a platform owner for retail Wintel servers. My duties included- Wintel project delivery in the retail finance space, incident, problems and RCA
- 24x7 on call support across multi-domain enterprise estate with physical/virtual/cloud mix
- Manage & co-ordinate 3rd party vendors, datacentre technicians and off-shore resources
Wintel Technician
Lloyds Banking Group
June 2014 - September 2017
- Edinburgh, UK
Starting out as a desktop support technician before moving into the Wintel Server support team after internal promotion. My duties included:- Project work to delivery new platform to users including testing and documentation
- Additional support roles including change management, patching, service monitoring etc
- Moved into Windows Server infrastructure deployment delivering servers, services and advice.
Service Desk Analyst
Heineken UK
January 2011 - June 2014
- Edinburgh, UK
Supporting the UK Heineken manufacturing business, 24x7 as a service desk analyst. My duties included:- Achieve high FTF rate at first line with re-installs, profile fixes etc at initial contact
- Supporting desktop apps/VPN connections and Blackberry/domino support
- Hardware builds for laptops/desktops/blackberries/routers
2nd Line Remote Support
Atos Origin
September 2007 - January 2011
- Livingston, UK
Supporting BNP Paribas as part of a managed service contract with Atos Origin. Started my IT career on service desk before promotion to remote desktop support after 9 months. My duties included:- Initially identifying fault and attempting FTF before logging detailed incident to support teams
- Troubleshooting desktop apps, MS Suite, Windows faults, LOB Apps, software deployment
- User Active Directory, Lotus Notes,
- Training and development of new “1.5 Line” team to meet first time fix targets
Professional Certifications#
